If your order includes a pre-order or backordered (out of stock) item, your entire order will be held until we have all items in stock. If you would like to receive items that are in stock right away and have your backordered items ship upon availability, please contact us by phone at (310) 777-0255 or by email at orders@grantcardone.com and let us know. Be aware that additional shipping fees will apply for separate shipments.
All Returns and Refunds policies are detailed HERE.
MP3 orders purchased using an Amazon account or a PayPal account may take up to 24hrs to process and the buyer may not receive the MP3 until Monday or the next business day. All MP3 downloads come in a zip folder. Therefore they must be extracted or unzipped in order to gain access to them. *MP3 DOWNLOADS EXPIRE AFTER 30 DAYS *EACH MP3 HAS A DOWNLOAD LIMIT OF 3 TIMES *NO RETURNS FOR DOWNLOADABLE PRODUCTS
- Go to your email and find the email that has the link provided to you after you purchase the MP3.
- Check your computer firewall settings and your browser security settings to make sure that it will allow you to download the files. Some firewalls and browsers will not enable you to download files due to security/hacking policies.
- Click on the MP3 link provided to you in your email.
- If you have a Windows PC you may need to make sure you have WinZip or an application that can unzip folders. If you have a Mac the files will automatically unzip and download to your Downloads folder.
- Once they are unzipped or extracted, you can use Windows media Player, Real Player, or iTunes (for Mac) to play them.
- For Mac users, if you want to transfer the mp3 files to your iPod, iPhone, or iPad, you have to download them first from your computer, unzip the folder or extract them and then put them into your iTunes library. Once they’re in the iTunes library you can sync them into your iPhone or iPad.
- Finally if files are not downloading properly try using different browsers. For instance, if you’re downloading them using Google Chrome, and they are not downloading at all or they are downloading halfway; try using Internet Explorer or Mozilla Firefox. Sometimes your browser settings may cause issues with the download.
- Go to your email and find the email that has the link provided to you after you purchase the MP3.
- Check your computer firewall settings and your browser security settings to make sure that it will allow you to download the files. Some firewalls and browsers will not enable you to download files due to security/hacking policies.
- Click on the MP3 link provided to you in your email.
- If you have a Windows PC you may need to make sure you have WinZip or an application that can unzip folders. If you have a Mac the files will automatically unzip and download to your Downloads folder.
- Once they are unzipped or extracted, you can use Windows media Player, Real Player, or iTunes (for Mac) to play them.
- For Mac users, if you want to transfer the mp3 files to your iPod, iPhone, or iPad, you have to download them first from your computer, unzip the folder or extract them and then put them into your iTunes library. Once they’re in the iTunes library you can sync them into your iPhone or iPad.
- Finally if files are not downloading properly try using different browsers. For instance, if you’re downloading them using Google Chrome, and they are not downloading at all or they are downloading halfway; try using Internet Explorer or Mozilla Firefox. Sometimes your browser settings may cause issues with the download.
If you have any questions about the products or problems downloading the mp3 files feel free to call us at (310) 777-0255 or email us at orders@grantcardone.com. We can walk you through the process on getting them into your device. Our business hours are Monday through Friday 9am to 6pm Eastern Time.